Privacy Policy – CARPET IMAGE

PRIVACY POLICY – CARPET IMAGE LTD

This explains how we use any personal information we collect from you when you make an enquiry or order some flooring from us. We might collect this in person when you visit the store, or on the telephone, from an email that you send to us, or from an enquiry sent to us from our website.

What information do we collect about you?

We will ask for your name and address

We will ask for your home telephone number or alternatively a mobile or work number

We will ask for your email address

How will we use the information about you?

We will use this information to contact you in response to your enquiry

We collect information about you to process your order, manage your account and if you agree to email you.

CARPET IMAGE LTD will not share your information for marketing purposes with any other companies.

Access to your information and correction.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address:

CARPET IMAGE LTD: 2 GORDON SQUARE, WEST BRIDGFORD, NOTTINGHAM, NG2 5LP

Other websites

Our website contains links to other websites. This privacy policy only applies to our business and website, so when you link to other websites you should read their own privacy policies.

Changes to our Privacy Policy

We keep our privacy policy under regular review and will place any updates on our website and on display in store. This privacy policy was lastupdated on 8TH NOVEMEBR  2018

How long will your databe stored for?

Invoiced Orders will be kept for a period of 10 Years from date of completion General Enquiries and Quotes will be kept for a period of 2 Years from enquiry date Credit Cards and/or Debit Cards used for telephone payments will be destroyed immediately after processing

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about youat the following address.

CARPET IMAGE LTD

2 GORDON SQUARE

WEST BRIDGFORD

NOTTINGHAM

NG2 5LP

Phone: 0115 9455 366

Email: carpetimage@btconnect.com